FAQ

1. Request form from a physician.
2. Your insurance cards.
3. Any previous x-rays pertaining to this study.
4. Wear appropriate clothing, elastic waist bands and little or no jewelry.

North Medical Center – 7:30 – 5:00
Northeast Medical Center – 7:30 – 5:00
Medical Center West – 8:00 – 5:00
Radisson Health Center – 8:00 – 5:00
River Vista Medical Center– 8:00 – 4:30
St. Joseph’s Medical Center Office – 8:00 – 4:30
SJI at Oswego – 8:30 – 5:00

Each office may have slightly different hours for specific imaging studies. Our centralized scheduling department will gladly assist you in finding a time slot to fit your schedule. Please call 315-452-2004.

Most studies are done very quickly; we do our best to make sure everyone is taken care of with the utmost care, respect and efficiency.

Please contact your physician with any questions regarding your medications.

A Registered & Licensed technologist will do your study. A Board Certified & Licensed Radiologist will interpret the results and dictate a report to your Physician.

Aetna US Healthcare
American Progressive
Americhoice
Beech Street
Blue Care Plus (Excellus)
Blue Shield of CNY
Blue Shield of Utica
BS of NENY
BS of WNY (Health Now)
CDPHP
Champva
CIGNA
Empire Plan
Evercare
Fidelis
GHI Emblem
Great West
Guardian (PHCS)
HMO Blue (Excellus)
HMO CNY (Excellus)
Magnacare Medicaid
Medicare
Multiplan
MVP
North American Preferred
NY Medical Imaging
PHCS
Pomco
RMSCO
RR Medicare
S & S Strategies
Secure Horizon
Statewide PPO
Total Care
Touchstone
Tricare
UHC Medicaid
United Healthcare
UNIVERA
Upstate Admin. Services
Wellcare

We perform x-rays on a walk-in basis at all of our locations. You will however be required to have a written order from your physician with you or have it faxed to the office you will be going to. The approximate wait time for an x-ray is usually 10 – 15 minutes.

We will gladly send your results to as many physicians as you would like to have them.

Your exam will be interpreted on the day it is taken. Your results can be called to your doctor immediately, faxed or mailed. Your mammogram results will be received on the day of your exam. You can also access your results 14 days after they are approved through your patient portal account.

Our CT scanners consist of an open table with a giant ring at one end. Depending on the body part being scanned, you may have to be slightly inside the ring however it is not an enclosed exam. You will be in constant, uninterrupted contact with the technologist during the entire exam.

Your exams are available to be burned to a CD shortly after your exam is completed. You are welcome to wait or we can mail your CD to the physician(s) you request. You can also access your patient portal to see your reports.

We will gladly work with you on a case by case basis. Please call the location you will be going to or our billing coordinator at (315) 703-5017 to discuss your options.

It is a national initiative (federal rules and regulations) that defines how physicians use electronic health records (EHRs) in meaningful ways that benefit patients.

• Electronic access to your information Patient-specific education resources
• Reminders for preventive and follow-up care
• Protects you from dangerous drug interactions by maintaining active medication lists
• Improved coordination and communication between healthcare providers

There are new requirements for asking about race, language and smoking habits during patient registration. These questions are being asked because of new federal guidelines.

The government believes meaningful use promotes improved healthcare. They plan to track and trend the data collected to provide better healthcare. St. Joseph’s Imaging provides statistics only (i.e. a collection of blood pressure data, height, weight, etc.) and not individual private records.